Frequently asked questions

In order to place an order, you just need to contact our professional operators in any way convenient for you. The operator will help you make a choice, advise and prompt you, and will also answer all your questions.

To place an order on our website, it is enough to add the selected product to the cart by clicking the "Add to cart" button.

Placing an order from another country does not differ from placing an order within your country.

The cost of balloon delivery may depend on various factors, including the distance to the place of delivery, the volume of the order, as well as the specifics of the service (standard or express delivery).

The standard delivery time is from 9:00 a.m. to 21:00 p.m.

Given the long distances and the dependence of drivers on road and weather conditions, we accept orders with a time slot of at least 1 hour.

Unfortunately, such a service is not technically available at the moment.

If you would like to receive a notification of the delivery of the order, then please inform our manager when placing the order.

We are located in Dubai, but we also deliver orders to other emirates of the UAE.

In this case, you need to leave the recipient's phone number

If the recipient cannot accept the delivery of the gift, our company provides the following actions

We would like to draw your attention to the fact that free delivery of balloons is not possible to all locations.

Please note that in some cases, changing the address may entail additional costs or a delay in delivery.

We provide the opportunity to make changes to the order

If for any reason you are forced to change the date or time of delivery, then you should inform our operators as soon as possible.

If technically possible, our couriers are able to carry out express delivery in Dubai for an additional fee within 2 hours from the moment of placing the order.

If you already know in a month that you will need balloons on a particular day, you can leave an order today, and in a few days we will simply confirm your reservation and deliver the balloons on time.

The successful completion of your order depends on the most complete and accurate information provided by you.

The time intervals and minimum delivery time are reflected on the delivery terms page.

At the moment, there is a minimum threshold for free delivery in Dubai, which is 10,000 AED.

Please note that in order to place a delivery order, the total cost of the order must exceed 150 AED.

Yes, of course. You can place an order in advance by specifying the date and time of delivery you are interested in

We closely monitor our courier service and make sure that all orders are delivered on time.

You need to take a picture of the balloons and send it to us on WhatsApp at +971-58-531-1583, as well as describe exactly what happened

Balloon delivery is carried out around the clock, orders are accepted from 8 to 20 o'clock every day.

Our managers speak English and Russian fluently

Our experts will help you decide on the size, shape and color of the balloons

We deliver the finished product so as not to waste your time.

Yes, of course. When placing an order, specify the date and time of your visit

When placing an order, we need to know the customer's first and last name, contact number, place, date and time of delivery.

The estimated delivery time is from 1 to 3 hours.

Yes, we can deliver balloons to the hospital if it is stipulated by the policy of the institution

Some hotels may have restrictions on the size and weight of balloons, as well as on their number. In most cases, there are no restrictions.

Most items must be ordered 24-48 hours in advance

Up to 30 helium balloons can be placed in the passenger car sedan in the back seat.

We carefully monitor the quality of our products and cannot guarantee excellent results if we work with a product unknown to us.

Manufacturers produce balloons of various shapes, including classic round balloons, ovals, hearts, stars, animals, fruits and more.

Our catalog contains balloons for any holiday: birthday, Halloween, New year, anniversary and many others

HiFloat is a protective agent that extends the flight time of helium balloons. This tool is an aqueous solution of a special non-toxic plastic that looks like glue. It is absolutely safe, and if it gets on the skin, it is easily washed off with water. While drying inside the latex balloon, HiFloat forms a protective layer - a film that helps to keep the helium inside. This protective layer significantly extends the time during which the lift force of the latex balloons is maintained. With HiFloat treatment, latex balloons stay in the air for 24 hours or more, instead of 6-12 hours without treatment.

The range of balloons is updated every few months.

Yes, on our websites you can order not only balloons

Yes, we accept orders for the design and delivery of balloons and bouquets of flowers

We use balloons from the following manufacturers: Sempertex (Colombia), Flexmetal (Spain)

We recommend starting from the square footage of the room:

If you order ordinary balloons without a pattern, then of course you can choose any combination of colors in any quantity without any problems.

The choice between a foil balloon and a latex balloon depends on your preferences and goals.

There are only two types – foil and latex.

The difference is in the material of which the balloons are made.

No, now we sell and delivery

We can pack balloon compositions in a special gift box.

Yes, we have personalized balloons.

Yes, our company offers additional services such as order packaging

Our website presents balloons in various designs and sizes, so everyone can choose the ones that are right for you.

We accept payment:

Crypto (USDT),

Cancellation on the day of delivery is not allowed.

Inflated balloons cannot be exchanged or returned.

Our balloons fly from several days to several weeks, depending on the type of balloon (latex/foil/plastic), size, manufacturing features* and external conditions (air flow, temperature, dust contact, humidity, high temperatures, etc.).

In theory, this is possible, but our company pays special attention to packing

If the balloon started to deflate after delivery, do not worry.

The following events and holidays for which balloons are ordered are popular in the UAE:

Yes, of course.

Yes, before installing large compositions of balloons, we go to the site for measurements

Yes, we specialize in the complete design of turnkey events.

On our website there is a section with photo zones for rent

Our company offers backgrounds and racks for rent.

Balloons ranging in size from 12 inches (about 30 cm)

Yes, we provide balloon manufacturing and delivery services for state events and holiday parades.

Balloons of bright colors, with the image of sports symbols or motivating inscriptions, are suitable for the interior of a gym or fitness center

Yes, balloons can be used in rooms with low ceilings

Helium balloons require special care to keep them beautiful and inflated for a long time. Here are some tips for taking care of helium balloons

After using the balloons, they must be disposed of to avoid possible injury and environmental pollution.

To ensure the safety of children when using balloons, several rules must be followed:

The most sensitive to the sun are foil balloons.

Metallized, also known as chrome-plated balloons.

Unfortunately, in hot climates, helium balloons quickly lose their volatility.

At very low temperatures, the balloons begin to shrink in size

When using balloons outdoors, the following safety aspects must be considered:

Insufficient inflating of balloons can lead to various risks, including:

Various materials such as latex, rubber, vinyl and others are used to make balloons.

Latex balloons decompose from several months to 4 years (it depends on the quality of the balloon and the environment in which it appeared: for example, in an aqueous environment without contact with oxygen, this process proceeds more slowly than in air)

Yes, we actively participate in collaborations with bloggers and well-known brands.

Our company is engaged in charity work, we help orphans and children from low-income families.

A helium balloon can rise to a height of up to 30 kilometers

The helium balloon falls because the helium penetrates through the walls of the balloon and comes out.

If you plan to lift small structures into the air using helium balloons, be careful.

The use of smoke at gender-specific parties may be limited depending on the specific location and the events held there.

Balloons are one of the most affordable and versatile decorative elements.

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Various technologies are used in the manufacture of balloons, which make it possible to increase their durability and durability

The prices of balloons are influenced by the following factors:

It all depends on what material the balloon was made of.

Unfortunately, we do not have a retail store yet